The Success Of An Organization - 1646 Words

The success of an organisation includes the use of unique strategies and effective decision-making to promote the business effectively which increased the growth of the company to the industry and economy. Through competition, companies have gained advantages to outgrow their product by using strategic plans and critical decision-making which leads to attracting as many consumers as possible than their competitors. Organisations compute the success of the company in unique ways and varies from different industry to another. In order to gain goal development, a company must conduct research studies and plans to achieve a unique set of tactics in where no other company has done or gone through. This means that competitive advantage is highly needed in a certain business in order to put it in a beneficial or superior business position. There are huge possibilities a company could interact wisely with the consumers. Samsung has demonstrated low price ranges, new features, and producing s ustainable products that could achieve competitive advantages. Competitive advantage is developed in the company of Samsung mainly from the demands of the new generation of consumers to sustain their everyday needs and activities which help improves their everyday lives. Smartphones are phenomenal and widely influences this generation. The Korean Manufacturer, Samsung Electronics Co. Ltd., is a one of the leading digital technology company and telecommunication around the world. The company wasShow MoreRelatedThe Success Of An Organization1360 Words   |  6 PagesThe success of any organization can typically assessed by the financial figures that estimate the expense and income generated yearly. Most analysts place a tremendous importance on Earnings generated by a business. It is usually the earnings that motivate the value of stocks. Managers are therefore constantly under relentless demand to keep the profits rising to keep stockholders content and avoid takeover attempts. Cost is, therefore, a significant interest as top-level directors, who are regularlyRead MoreThe Success Of An Organization994 Words   |  4 PagesThe success of an organization is driven by the employees. Leaders have to be able to deliver their vision and work with their teams to achieve those goals. It has been proven that teams deliver better results than individual employees, therefore, leaders must work with their teams to ensure that they develop properly and mature over time. To make sure a team develops properly, leaders must follow the stages of team development which are: forming, storming, norming, and performing (Abudi, 2010).Read MoreThe Success Of An Organization1159 Words   |  5 PagesThe success of an organization depends greatly on effective roles of management. Vital roles of management include effective planning, expert organization, exceptional leadership and the ability to control and maintain an efficient productive environment. Mangers must be conscious of the organizations culture due to constant changes in the external, internal and global environments in which they serve. A manager’s ability to effectively carryout essential managerial tasks depends heavily on an organization’sRead MoreThe Success Of An Organization1853 Words   |  8 PagesThe success of an organization is highly influenced by the capabilities of the manager in charge. Managers have become the backbone of any successful company since they understand the needs of the company and can bring new ideas to upper management. Although, the manager does play a huge role in the organizations success it is also up to the organization to properly train their managers. Poor training can lead to hostile work environments as well as a lack of communication between the employees andRead MoreThe Success Of A Healthcare Organization835 Words   |  4 PagesThe success of a healthcare organization is governed by the many qualities and attributes its leaders possess when overseeing patient care. Such care, whether executed at the micro, meso, or macro level, can be beneficial to an organ ization or result in the failure when change is inappropriately addressed. Leaders, by using their knowledge and expertise, must promote care throughout all the numerous levels of management that is a replication of bureaucratic thoughts and principles or one that isRead MoreOrganizational Success : An Organization963 Words   |  4 Pageshas been institutionalized in today’s society regarding organizational success. For a company to excel, it must strive to grow at all cost. In the short run this is applicable, however in the long run the concept of growth can lead to a decline. To remain competitive within in the market, it is essential that the company strategically plans this expansion without omitting any of the primary or secondary entities of an organization. Knowing how to manage growth, whilst standing by initial official goalsRead MoreEssential For Their Success : An Organization2874 Words   |  12 Pagestheir success. Skilled managers or leaders have the abilit y to read situations from different perspectives in order to understand and manage an organization. This art of reading and understanding organizational life are based on different theories of metaphors that enable management and organization to improve productivity. Organizational life is explored in the form of different metaphors and these metaphors would further explain how management can see, understand and manage organizations in a moreRead MoreThe Behavior And Success Of An Organization2140 Words   |  9 PagesThe behavior and success of an organization is fluid and requires looking at its characteristics in a variety of ways. Managers and leaders must be flexible and willing to adjust and change as situations and environment change. Bolman and Deal (2008) have identified four frames that an organization’s leaders can use to strategize in taking the organization from one level to the next, while still remaining true to its employees, mission and values. These fra mes are: Structural, Human ResourcesRead MoreAn Organization s Success And Competitiveness1319 Words   |  6 PagesA motivated workforce is an important aspect of an organization s success and competitiveness in an industry: however, I find that companies are going to realize that keeping a workforce motivated will not be an easy challenge. Furthermore, every employee in an organization is different and not all employees are as motivated or driven as their peers. The challenge for organizations is to figure out what employees want and value because not every employee values the same concepts. First, I’ve learnedRead MoreCritical Success Factors Of An Organization1238 Words   |  5 PagesCritical success factors are generally essential activities or elements that allow an organization to achieve its objectives and for current and future operations. Some of the critical success factors of business could be as follows: †¢ Reductions in employee turnover and increase in employee retention. †¢ Increasing satisfaction percentage in employee engagement survey. †¢ Improved ratings for training and development. †¢ Increase revenue per man-hour †¢ Improved performance appraisal system by KPI

Career And Transition Into College - 1351 Words

Success is what the majority of every college student hopes and aims for throughout their entire college career. College success and education often determines how the rest of a student’s life will be. Therefore, there is an immense amount of pressure involved when it comes to going to college and students tend to get extremely overwhelmed. In order to have a successful career and transition into college, one must maintain a healthy state of mental health. Mental health can be negative or positive and there are numerous amounts of ways to help students with their mental health overall. Mental health is the state of mind an individual has and it involves ones physical health and emotions. Mental health in college is immensely important, yet extremely hard to maintain. Transitioning into college involves leaving families and friends behind, receiving more homework, living in a new area and living space with someone else, trying to balance school, work and a social life, and tryi ng to find time to just relax and take a break. For some, the transition into college is simple and easy to do. For others, the transition into college can be scary and hard to cope with. Physically, college students either gain more weight, due to the amount of food available, or they lose too much weight, due to stress or just not enough time in the day to take a break. Also, college students tend to not have as much time as they used to for exercise which can prove to be unhealthy and can add toShow MoreRelatedCurrent Levels Of Academic Achievement And Functional Performance926 Words   |  4 Pages Transition Plan Student Name: Projected Date of Graduation: Date of Transition Plan: Participants in the Plan: A) Current Levels of Academic Achievement and Functional Performance: 1. Strengths of Student: Jayland is a high school student who is bright, talkative and personable. Jayland excels in Science winning the science fair on his project on rocks. Jayland got A’s while taking online course work as he finds it easy to use the computer. Jayland is in an AP science class and honors EnglishRead MoreTransitions Of Career Development And Transition Programs836 Words   |  4 PagesTransitions occur throughout life and there are numerous transitions students face within the school setting. Since school counselors support students in academic, career and college, and social and personal development, school counselors are in key positions to provide students with opportunities, equity, and access to programs that support smooth transitions and college and career readiness (Erford, 2015). Career development and transition programs are important because they support they can provideRead MoreThe Career Pathway Of Aca 122940 Words   |  4 Pagesspring semeste r. One thing it taught me was how the â€Å"college transition† was going to be. ACA 122 allowed me to get a glimpse of the college life. ACA 122 has also prepared me with knowledge and a greater understanding on how to prepare and transfer to another university. ACA 122 allowed me to explore more into my career pathway and go more in depth into my college pathway through the â€Å"MAP† assignment. My transition to Isothermal Community College has been really good; Although I am still a high schoolRead MoreTransition Program Essay899 Words   |  4 PagesThe Board of Directors are the highest level of power when it comes to the Transitions Program. There is a relatively balanced number of both females and males on the board. There are six males and five females, interestingly enough there is a married couple which make up one of each of the genders. The senior staff who are at the facility each day are all women. This allows for interesting observations of interactions with the clientele. There are a few male apprentices who ask about the femaleRead MoreTransitions Advantages And Disadvantages800 Words   |  4 Pagesin the creation of Transitions. Society values demonstrates a mindset that individuals diagnosed with Autism Spectrum Disorder or have other nonverbal learning disabilities do not have the potential to live a fulfilled life comparable to those of average a bility. However, that is anything but true. When a parent of an individual with such diagnoses saw the potential of her child she wanted to give other parents the same outlook. This is why Transitions was created. Transitions is located in ruralRead MoreCollege At Oneonta For My Masters774 Words   |  4 Pages All of my experiences in life have lead me to apply to SUNY College at Oneonta for my Masters of Science in Education. I have many goals, both professional and academic that are related to school counseling. All throughout school I had many inspirational school counselors that molded who I am today. This set me up for success in my college career. Upon entering college, I began to appreciate the importance of planning and organization in order to build the life I wanted for myself. While completingRead MoreHow Should FGCS Belong To The FGS Group?1324 Words   |  6 Pagesimproved early preparation programs improved preparation and increased FGS college participation. Likewise, this study is relevant because FGCS belong to the FGS group. FGCS lack the understanding of how to prepare for, apply to, plan for a degree, navigate college life, or meet college expectations. Although social networking with peer and knowledgeable staff could help FGCS become better informed when making choice concerning higher education, they lack the frame of reference to develop theseRead MoreMilitary Veterans Act II : Going The Extra Mile922 Words   |  4 Pagescheck made payable to â€Å"The United States of America,† for an amount up to and including their life.† - Unknown. American veterans face some of their toughest battles once they transition from active duty status to civilian life. Many veterans transition smoothly without complications. There are times however when these transitions hit forks in the road. Often times veterans feel they have to travel down this road alone. There are many programs and opportunities out there for out vets they just have toRead MoreThe Importance Of Career Counseling And The Effect Of Ethnic Discrimination Are Mutually Exclusive Events?891 Words   |  4 PagesDiscussion: The studies by Chau Hsiao Lan, Tawanda Majoko, and Milsom are conducted in the context of Taiwan, Zimbabwe, and the United States respectively, which show that career counseling and the impact of ethnic discrimination are mutually exclusive events. There are a number of shared problems associated with the counseling of students who have learning disabilities, including the lack of training of the counselors, inappropriate policies, and the negative attitude of stockholders towards theRead MoreThe Struggle Of Finding A Job1568 Words   |  7 Pages Introduction Unemployment The Struggle of Finding a Job Job search is a harsh reality experienced by many college graduates nowadays. Numerous obstacles, including the tough job market, severely hinder the future success of a student who is truly determined. The transition from school to the labor market is extremely alarming to students that they usually end up satisfied with a tedious, low-paid, labor-intensive and physically demanding job (Bandura, Barbaranelli, Caprara, Pastorelli 2001). Working

The New Fuss About Essay History Topics

The New Fuss About Essay History Topics Finding Essay History Topics Your worries about how to compose a master essay is going to be gone as soon as you purchase master's essay from us. To begin with, the paper is passed through Copyscape application to make certain that it isn't plagiarized. You don't need to be very detailed in your essay, but be certain you check whatever you write about. It is not really easy to compose a how-to essay. Books should not be banned. Picking the correct essay topic can at times be rather challenging. To start with, pick a topic for your essay. As a result, if your argumentative history essay topics aren't handled satisfactorily, you're absolutely free to request corrections. You could also see personal essay. You might also see academic essay. You can also see descriptive essay. Irrespective of the quantity or variety of research involved, argumentative essays must set a very clear thesis and follow sound reasoning. An argumentative essay requires you to choose a topic and have a position on it. It is crucial to be aware an argumentative essay and an expository essay could possibly be similar, but they vary greatly with regard to the sum of pre-writing and research involved. Whether it's an argumentative or expository essay which you are writing, it is essential to develop a clear thesis statement and a very clear sound reasoning. Discuss famous individuals who have an influence on the life of humanity. Every family needs to have a all-natural disaster survival program. Bearing that in mind, it is simpler to un derstand the nation's cultural diversity and complexity of its history. It is crucial to learn history to stop mistakes later on. What's the Iron Lady's role on earth history. It also needs to be deep enough so you could cover the needed range of words in your undertaking. As it's limited to 4,000 words, you should narrow the range of your research to a specific component of history, covering a quick time period. A good example will give a general idea. One of the very first things you have to understand in earning your topic choice is that there's a difference between history and current affairs. The selection of topic is all-important in regards to writing an elongated essay and certainly in the topic of history. You're not restricted to anything, and you may select any compare and contrast writing topics you're passionate about. Philosophical topics may be controversial since many things have more than 1 explanation for it, therefore it isn't easy to set the reality. Essay History Topics at a Glance Do not increase your probability of being discontinued from your studies as a result of trusting people who cannot even aid with choosing history essay topics for high school students. Talking over your favorite topic with your supervisor should hopefully avoid choosing a poor topic. You may also speak to students and teachers to discover their opinion on education. Say, as an example, you're a high school student, and you shou ld compose a 3-page essay. Otherwise, you should look at a number of the easy compare and contrast essay topics on the many scientific innovations. Some topics might have a connection to the law for instance, death penalty or abortion legalization. To find an appropriate subject, you can take a look at Canadian debate topics. If you wish to choose nice and interesting American history essay topics, you must be mindful they ought to be specific and fairly narrow so that you're able to reflect on a particular problem or issue. Perhaps you still have to understand more about the way to compose a history paper. It is possible to also get assistance if you opt to get a history research paper from a trustworthy service to guarantee the best grades. A fantastic history paper is in your reach, hire one of our writers to receive it! Writing a research paper about such a substantial moment in the American history can be quite advantageous there's already a great deal of research on the topic.

Logistics and Supply Chain Management Essential Supply Chain

Question: Discuss about the Logistics and Supply Chain Management for Essential Supply Chain. Answer: Part A The most essential supply chain management aspect of the ABC hospitals is that it is capable enough for attending first to all of the customers complaints. The major purpose for its call centres centralization as well as hiring the consultants of XYZ for improving over the situation was for ensuring that the consumers dont need to knock the doors of each and every department as well as clinic, with hardly any interaction among the referrals. It has provided previously the company a poor name as well as proven that the efficiency in the supply chain is the major essence for any companys success. The capacity of an operator for attending calls per hour, the average number of calls expected in Italian and the average number of the number of calls expected in English based on the average number of the calls expected at the centralized call centre during each hour, the excel calculation for the number of Italian and English operators needed in every shift is given as follows: Shift Time Average number of calls/hour Number of operators needed for attending the shift or call with the power of 6 calls/per hour Number of English operators needed at 80 % calls in English Number of Italian operators needed at 20 % calls in Italian A 7 AM - 9 AM 40 8 6 2 B 9 AM - 11 AM 85 15 12 3 C 11 AM - 1 PM 70 13 10 3 D 1 PM - 3 PM 95 17 13 4 E 3 PM - 5 PM 80 14 11 3 F 5 PM - 7 PM 35 7 5 2 G 7 PM - 9 PM 10 3 2 1 The above mentioned number of operators is the minimum number of operators those are needed to be present in order to attend calls (Dietz 2011). These can be engaged in other operations such as documentation that has not been considered here. It has also been demonstrated as follows: Shift A: As the number of average calls in this particular shift is 40; 32 calls can be expected in English that needs minimum 6 operators as well as on the other hand, 8 calls can be expected in Italian that needs just two operators as one operator can manage maximum six. Therefore, one needs another operator for the other two. The similar idea has also been utilized in all of the shifts so that the proper number of the operators can easily be determined for every shift. In similar way, 80 % of the calls from the average number of calls those are predicted for all the shifts have been taken into consideration for English as well as the rest 20 % for Italian and next integer has been considered to the minimum operator numbers those are needed to be present to attend the calls. Part B It can be observed based on the above-mentioned constraints of having 20 % Italian operators, 80 % English operators, availability of part timers only after 5 pm, alternate paper work timings of full timers that the organization would need to spend $2596 with the part timers beginning the shift time of that day at 7 am. It can also be derived from the calculation given in the excel sheet that is attached with it. It has also been taken into account that just the appropriate manpower is hired for meeting the constraints given above so that the cost of operation becomes minimal. Shift English Speaking Full timers Italian Speaking Full timers English speaking Part timers A 6 (beginning by calling) 2 (beginning by calling) B 12 (beginning by calling) 3 (beginning by calling) C 4 1 (starting by calling) D 1 4 (2 beginning with documentation and 2 with calling) E 7 (beginning by calling) F 2 (beginning by calling) G The results have been found with the following optimization logic of the costs of operation: The eight full timers would have to be the new full timers with the 2 Italian operators and 6 English operators since those eight full timers are needed in the shift A for calling. They would be taken into considered for working in the alternative shifts for the documentation The shift B also needs other fifteen new full timers as from the shift A the eight shift timers are working only for the purpose of documentation. They are distributed as 3 for the Italian as well as 12 for English based on the requirement. Shift C needs three Italian operators as well as ten English operators. On the other hand, only four are needed to be hired out of ten English operators needed as from the shift A, six English operators are present. Just one new hire is also needed for Italian, as two can be utilized from the shift A. From shift B the operators are only present for the purpose of documentation in this particular shift. Apart from that, shift D needs four operators for the Italian and thirteen operators for English. From shift B, 12 operators can attend calling for English. Therefore, it needs just one operator to be hired for English. From shift B, all the three operators for Italian can work as well as needs only one more to be hired. Nevertheless, hence, one more operator has been recruited for the Italian calling looking into the necessities of the next shifts. The other two are recruited here for the Italian who has started with the documentation part. It would also be subsequently demonstrated. The operators of shift A work here for the documentation purpose as well as it is their final shift. The operators of shift C are doing here the documentation section. Shift E needs the three operators for Italian as well as eleven operators for English. the part timers since cannot be recruited now, thus with the four operators who were recruited in Shift C for English, just seven more operators required to be recruited to attend the callers who speak in English. Now, two Italian operators have been recruited in the shift A in order to do the documentation part, which can be utilized for the calling purpose. Shift F needs five operators to attend the English callers and two operators for attending the Italian callers. As seven part time callers have already been recruited in the Shift E, thus they can do their jobs here as they arent engaged with the documentation part (Purkis 2001). Two Italian operators also from the shift D who have begun with the calling operation can easily be utilized here. Nevertheless, new two operators are recruited in this shift as any part timers cannot be recruited in the shift G. These operators only would be needed in the shift G to attend the English callers. The callers who deal with the Italian calls would be attended by the operators recruited for the purpose in the shift D who have begun with the documentation part there. It can complete the complete requirement of recruitment for all of the shifts under the consequences those are mentioned above. It can also been observed that the shift F is that only platform where the company would have to bear excessive costs since there is no any alternative present. The most favourable cost managed with this recruitment is $3104/day according to the attached calculation sheet that is made depending on the recruitment cost any operator at a particular shift as well as the cost applicable in that specific shift. Part C As mentioned in Part B, the optimal solution is the scenario where only one English speaking person is appointed as a full timer, at that particular shift which starts at 1pm. This solution is being considered a the optimal solution, as there is no requirement for any English speaking persons in the shifts consecutive to this one (Dietz, 2011) Thus, it can be said that the constraint mentioned in this particular question has been solved and no further hiring is required. Part D It has already been mentioned that the all the operators are bilingual. Therefore, irrespective of the language in which the client demands assistance, the number of operators required for each shift has been provided in the following table (Mukherjee, 2015): Shift Work Shift Average no. of calls / hour No. of operators required to attend calls in the shift with capacity 6 calls/hour 1st 7 AM to 9 AM 40 7 2nd 9 AM to 11 AM 85 15 3rd 11 AM to 1 PM 70 12 4th 1 PM to 3 PM 95 16 5th 3 PM to 5 PM 80 14 6th 5 PM to 7 PM 35 6 7th 7 PM to 9 PM 10 2 A depicted in the table above, the number of operators required for running shift 1 is 7 (based on the capacity of each operator). The number of operators required for running the other shifts has also been calculated. It can thus be said that the number of bilingual operators required for running the shifts is much less than that required when the operators are monolingual. Part E In this section of the paper, we utilize the same formula of hiring employees only when they are required. Thus, it is being assumed that no full timers work in the shifts consecutive to the one that start at 1 and that part timer operators work only in those shifts that start after 3 (Mukherjee 2015). Besides this, full timers are alternately provided with the responsibility for calling and for documentation process. The hiring schedule to be utilized is being outlined in the following table: e) Work Shift Average no. of calls / hour No. of operators required to attend calls in the shift with capacity 6 calls/hour No. of employees to be hired Total employees working Total Cost Total Cost from Monolingual Arrangement 1st 7 AM to 9 AM 40 7 7 full timers 7 full timers calling 140 160 2nd 9 AM to 11 AM 85 15 15 full timers 15 full timers + 7 full timers from shift A for documentation 440 460 3rd 11 AM to 1 PM 70 12 5 full timers more 5 full timers + 7 full timers from shift A + 15 full timers from shift B for documentation 540 560 4th 1 PM to 3 PM 95 16 1 full timer 1 new full timer + 15 full timers from shift B + 7 full timers from shift A for documentation + 5 full timers from Shift C 560 660 5th 3 PM to 5 PM 80 14 9 part timers 9 new part timers + 5 full timers from shift C for calling + 1 full timer from shift D for documentation + 15 full timers from B 600 640 6th 5 PM to 7 PM 35 6 2 part timers Already 9 part timers and 1 full timer from D are available for calling + 2 part timers 288 456 7th 7 PM to 9 PM 10 2 none 2 part timers + 1 full timer from shift D for documentation 72 168 2640 3104 A s depicted in case B, the logic that has been utilized for hiring bilingual operators have lead to the optimal solution. The same has been utilized in this case. Thus, 7 full time operators are required for taking calls in shift A. 15 full time operators are required for taking calls in shift B, along with 7 full timers who had already worked in shift A The later group would participate in documentation process. 12 full time operators are required for taking calls in shift C: 7 full timers who had already worked in Shift A would work in this shift, and 5 new operators would need to be hired. 16 full time operators are required for taking calls in shift D: 15 full timers who had already worked in Shift B would work in this shift, and 1 new operator would need to be hired. Besides this, 7 operators working in shift B would be present even in this shift, so as to participate in the documentation process. 14 full time operators are required for taking calls in shift E. In this case, 5operators working in Shift C would be utilized, besides hiring 9 part timers. Besides this, 1 full timer from shift D would oversee the documentation process. 6 operators are required for working in Shift F: the part timers employed in shift E and 1 full timer of shift D can run the shift. Even in case of shift G, no additional resources need to be hired as 2 part timers of F shift would be available. Part F From the attached excel sheet it can easily be observed that Jane can afford for ginving a maximum 14.9 % hike in the hourly rate of wage to the bilingual workers as per the comparison made with the monolingual employees. From the above calculation, it can be seen that the cost of recruitment of the monolingual operators as well as work within the requirements and constraints, the total cost would be evaluated to be $3104. It has also been calculated in order to keep in view that the company has offered the similar price to every monolingual operator in a specific shift. Each worker of all the shifts from A to E is paid $10/hour as well as then $12/hour in the last two shifts. The total price turns out to be $2640, if the similar operator or wages is utilized for the bilingual operators. Therefore, Jane can afford for giving up to 14.9% that is higher that the bilingual operators for matching the requirements of the call centre and operating with the similar cost of operating (Invensis 2016). Thus, now, the replacement of the operators being paid $10 can be done with the bilingual operators who are paid $11.5. The monolingual operators being paid $12/hour can be replaced by bilingual operators by payi ng $13.8/hour. The company switch also between the two depending on the necessities of availability and shift of the monolingual and bilingual operators. Part G The calculations presented in the following section indicate that the cost of operations would increase by $ 40 (Purkis, 2001): f) Work Shift Average no. of calls / hour No. of operators required to attend calls in the shift with capacity 6 calls/hour No. of employees to be hired Total employees working Total Cost 1st 7 AM to 9 AM 40* (if 1 operator is now increased) 8 8 full timers 8 full timers calling 160 2nd 9 AM to 11 AM 85 15 15 full timers 15 full timers + 8 full timers from shift A for documentation 460 3rd 11 AM to 1 PM 70 12 4 full timers more 4 full timers + 8 full timers from shift A + 15 full timers from shift B for documentation 540 4th 1 PM to 3 PM 95 16 1 full timer 1 new full timer + 15 full timers from shift B + 8 full timers from shift A for documentation+ 4 full timers from Shift C 560 5th 3 PM to 5 PM 80 14 9 part timers 9 new part timers + 5 full timers from shift C for calling + 1 full timer from shift D for documentation + 15 full timers from Shift B 600 6th 5 PM to 7 PM 35 6 2 part timers Already 9 part timers and 1 full timer from D are available for calling + 2 part timers 288 7th 7 PM to 9 PM 10 2 none 2 part timers + 1 full timer from shift D for documentation 72 2680 According to the requirement, 8 operators would be required instead of 7 in shift A. Thus, the total cost for shift A increases considerably, along with that of Shift B, as the employees operating in Shift A would only manage the documentation process in shift B. Therefore, Increase of cost in shift A: $ 20 Increase of cost in shift B: $ 20 Total: $ 20 In the light of the discussions made in the section above, it can be said that fixing the supply chain of the organization would also allow ABC Hospitals to operate in a structured manner, thus providing better solution to the customers. Reference List Dietz, D., 2011. Optimal Call Center Scheduling. [Online] Available at: https://www.profitpt.com/optimization/optimal-call-center-scheduling/ [Accessed 21 August 2016]. Invensis, 2016. Call Center Outsourcing Services for Logistics and Transportation Industry. [Online] Available at: https://www.invensis.net/call-center-outsourcing/logistics-transportation-industry-call-center-services.php [Accessed 21 August 2016]. Mukherjee, G., 2015. Some Value Propositions Of Supply Chain Management Outsourcing. [Online] Available at: https://www.go4customer.com/blog/call-center/some-value-propositions-of-supply-chain-management-outsourcing [Accessed 21 August 2016]. Purkis, T.W., 2001. The Benefits of Outsourcing Your Supply Chain Management. [Online] Available at: https://www.s4growth.com/publications/citations/7.cfm [Accessed 21 August 2016].